Terms of Service

Terms of Service

These Terms govern your use of grimglow.store and purchases from GrimGlow. By using this site or placing an order, you agree to these Terms.

Store use

You may use this website only for lawful purposes. You must not interfere with the site's operation, attempt unauthorised access, or use the site in a way that violates applicable law.

Products and availability

We aim to describe and display our products accurately. Product appearance may vary slightly depending on lighting and screen settings. Availability can change without notice.

Prices and payment

Prices are shown in the currency presented at checkout. Applicable taxes, duties and shipping charges are displayed where required or available. Payment must be successfully authorised before an order is processed.

Orders

We may refuse or cancel an order where there is a pricing error, suspected fraud, unavailable stock, an invalid shipping destination, or another legitimate reason. If payment has already been collected for a cancelled order, the affected amount will be refunded.

Shipping

Shipping availability, costs and estimates are shown at checkout where available. Delivery dates are estimates and can be affected by carriers, customs and other circumstances outside our reasonable control.

Returns and refunds

Returns and refunds are handled according to our Refund & Return Policy. Mandatory consumer rights under applicable law remain unaffected.

Intellectual property

GrimGlow branding, site content, graphics and other materials on this site may not be copied, reproduced or commercially used without permission, except where allowed by law.

Liability

Nothing in these Terms excludes liability that cannot legally be excluded. To the extent permitted by law, GrimGlow is not liable for indirect or consequential losses arising from use of the site or products.

Changes

We may update these Terms when necessary. The version published on this page applies from the time it is posted.

Contact

Questions about these Terms can be sent to grimglowshop@gmail.com.